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9th December - Last posting date for European orders to arrive for Christmas
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GIFT OPTIONS AND INFORMATION


Here at Dotty Fish we know how celebrating special occasions can mean so much and our soft leather baby shoes, children’s slippers, bibs and other accessories all make lovely presents for those special little ones in your life. We have several gift options and can make sending your gifts simple by taking care of gift wrapping for you. Our new video gift message can also be added which makes your parcel that little bit more special and personal.

VIDEO MESSAGE

We know that giving a gift in person is always special but not always possible and so we have a lovely Video Messaging Service that allows you to record a short video (about 1-2 minutes) that can be viewed though a unique code sent with your gift. This includes a gift message card as well as your personal video which makes sure your gift is that much more special when it is opened and it couldn’t be simpler to do.

Just select the video message option at basket and once your order is complete we will prompt you to record your message. This is can be done on most devices but if you are not ready to record your message there and then we will include the link with your order confirmation email. Your video message will have a unique code which is written on a "You Have a Message card" that is included with your parcel. Once they receive their gift they can go and watch your recording and even have the chance to send you a little video back of your lovely gift in action.

GIFT WRAP

Gift wrap can be selected at basket, and is available on all products. We have a selection of coloured tissue paper with matching ribbon to choose from, and all items are carefully wrapped inside a recyclable Kraft gift box. Our boxed Shimmy Shoe range are wrapped in white pearlised paper and finished with your choice of colourful ribbon.

If you want items to be wrapped separately please add this to your order notes at Checkout. A gift message card will be put in with all gift wrap orders and we will automatically remove any pricing or payment information from the order.


GIFT MESSAGE

Our shoes and accessories make great gifts for new babies, first birthday’s, christenings and Christmas. All Dotty Fish shoes come packaged in a drawstring organza bag and come delivered in our sustainable packaging. A selection of our Shimmy Shoe range come in their own cardboard shoe box and our bibs are wrapped in tissue paper. If you are sending a gift we can remove all pricing information from your order, simply tick the free gift message option at basket.




VIDEO GIFT MESSAGING FAQ’S:

How will the person I’m sending the gift too know I have recorded them a message?

A "You Have a Message" card will be sent with your gift notifying them about your recorded message. This card will have the link and unique code needed to watch their personal video message. If you have selected a gift message as part of your gift options with will also be written on this card.

Do I have to record my message straight away?

No, if you’re not ready to record it at the checkout don’t worry, we will send a link in your order confirmation email. Although you do need to record your message as soon as possible so that the order is not delayed. It needs to be done within 48 hours of your order if you use a standard service. If you are selecting special next day delivery, then make sure to do it as soon as possible so there are no delays to the order.

Can I record my message again?

Yes, when you go to record your message you can watch it back and retry if you don’t like it. Once you have accepted the message though you can’t change it. Don’t worry, your message will be loved and appreciated by those special people you are sending your gift to!

What happens if I forget to record my message?

If you have forgotten to record your message, a pre-recorded message from us will be sent on your behalf. It is not as special as a personal message so do try and record your own message.

How long can the video be viewed for?

Your video message can be viewed for a few months before it is deleted from the system, however, the message can be downloaded by the recipient and kept for as long as they like.

Can a stranger access my video?

Your video is accessed using a unique code written on the card sent out with your git, so it is unlikely to be viewed by anyone but the recipient.

What personal information do you hold?

The process is fully compliant with the latest GDPR rules and we do not use your personal information for anything but the stated purposes of sharing your message with your recipient.

Quick delivery. Lovely packaging. Beautifully soft Anji
Absolutely over the moon with my products. So lovely and can’t wait to give them as a gift. Quality is amazing. S Tam
Easy to use website, quick delivery and comes packaged thoughtfully. Laura Jones
Dotty Fish always comes up trumps. Good quality, comfy shoes and slippers, with a large range of appealing designs. I Read