Leather baby shoes and bibs & bobs...

Delivery Information

For up to date information regarding our current service levels and delivery times, please see our Covid-19 Information page.

 

We happily deliver internationally, and are proud to have sent our shoes and accessories to over 85 countries across all continents!

Our aim is to dispatch all orders placed using our Standard or Tracked delivery options within 2 working days of you placing your order (excluding weekends and UK public holidays). You will receive an email from us to confirm when we have dispatched your order.

All Next Day and Express orders placed before 1pm, will be dispatched the same day. Please note that we only dispatch orders Monday to Friday. Any order placed after 1pm Friday, anytime Saturday or Sunday, will not be sent out until the next working day. Orders placed on a UK public holiday will be shipped on the next working day.

All items are priced excluding Delivery Costs. The cost of delivery is dependent on the number of items you are purchasing as shown in the tables below. You can also calculate the cost of delivery at any time, by adding the items you would like to the Basket. Then simply select the country your order is being shipped to, and the delivery costs for each service available will be calculated for you. The total delivery costs will also be shown at Checkout before placing your order.  (All prices shown here are exclusive of VAT).

Our shoes are presented in an organza drawstring gift bag, and all orders are sent packaged securely in a strong mail bag, with your invoice placed inside.

If you have any further queries regarding the delivery of your order, or advice on future orders, please email customerservice@dottyfish.com

 

UK Delivery Costs and Services

Royal Mail 48 Next Day Delivery
First Item £2.95 Service unavailable
Each Additional Item +25p per item

 

Standard Second Class Delivery

We use “Royal Mail 48” for all UK standard delivery orders. Delivery is currently taking between 3-7 working days from the date your order is dispatched. The maximum charge for Standard Delivery is £24.95.

Next Day Delivery  – service currently unavailable 

We use “Royal Mail Special Delivery Guaranteed by 1pm” for all UK Next Day orders.

Please Note: For next day delivery you will need to place your order before 1pm Monday-Friday. Any order placed after 1pm Friday, anytime Saturday or Sunday, will not be sent out until the next working day. Orders placed on a UK public holiday will be shipped on the next working day.

This Special Delivery service will require a signature on delivery, so please ensure someone is available to sign for the order. Your Royal Mail tracking number will be sent to you by email, once your order has been processed. You can track your order here: https://www.royalmail.com/track-your-item

European* Delivery Costs and Services

European Priority Tracked DHL Express
First Item £2.95 £6.95 Service unavailable
Each Additional Item +50p per item +50p per item

 

European Priority Delivery

We use “Royal Mail International Business Mail” and “DHL Global Mail” for European standard delivery orders. Delivery times are currently between 5-15 working days from the date your order is dispatched. Standard delivery is a non-trackable service. The maximum charge for Standard Delivery is £34.95.

Please Note: All delivery times are estimates provided to us by Royal Mail and DHL Global Mail. Delivery may take up to 20 working days depending on which country your order is being delivered to.

Tracked Delivery

We use “DHL Global Mail Tracked” for our Tracked service within Europe. Your DHL Global Mail tracking number will be sent to you by email, once your order has been processed. You can track your order here: http://webtrack.dhlglobalmail.com/.

Please Note: Dispatch and Delivery times for Tracked is the same as our Standard European delivery option above.

DHL Express Worldwide – service currently unavailable

We use “DHL Express Worldwide” for all International Express deliveries. See individual country transit times below.

Orders placed before 1pm Monday-Friday will be dispatched same day. Any order placed after 1pm Friday, anytime Saturday or Sunday, will not be sent out until the next working day. Orders placed on a UK public holiday will be shipped on the next working day.

1 day

Belgium, France (Paris and Orly only), Germany (Cologne and Frankfurt only), Ireland, Luxembourg, Netherlands
2 days France, Germany, Monaco
3 days Austria, Denmark, Finland, Italy, Portugal, Spain, Sweden
4 days Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia

 

*European Delivery costs and services are limited to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

International Delivery Costs and Services

International Priority International Tracked
First Item £3.95 £7.95
Each Additional Item +50p per item +50p per item

 

International Priority Delivery

We use “DHL Global Mail” for all International (non-European) standard delivery orders. Delivery times are currently between 12-20 working days from the date your order is dispatched. Please note that Standard delivery is a non-trackable service.

Please Note: All delivery times are estimates provided to us by DHL Global Mail. Delivery may take up to 20 working days depending on which country your order is being delivered to.

International Tracked Delivery

We use “DHL Global Mail Tracked” for our Tracked service for all international orders. Your DHL Global Mail tracking number will be sent to you by email, once your order has been processed. You can track your order here: http://webtrack.dhlglobalmail.com/.

Please Note: Dispatch and Delivery times for International Tracked is the same as our Standard International delivery option above.

 

© DottyFish.com 2013-2020. All Rights Reserved.